Effective Date: September 2026 | Recoverly Technologies SaaS Agreement
By registering for, accessing, or utilizing the Recoverly OS platform ("Service"), you agree to be bound by these Master Terms & Conditions. If you are entering into this agreement on behalf of a company, clinic, or medical practice, you warrant that you hold the legal authority to bind that entity.
New workspaces receive a 7-day unrestricted trial on their selected tier (Starter Practice, Pro Recovery Engine, or Enterprise Clinic). No credit card is required to initiate a trial. Upon trial expiration, the account enters a safe Read-Only paywall mode: data remains viewable and exportable, while mutation workflows (new bookings, automated messaging) pause until renewal.
Recoverly enforces a strict closed-loop cash ledger: scheduled appointments and unverified bookings recognize ₹0.00 revenue. Revenue is recognized in your dashboard strictly upon settlement of invoices. Customer Lifetime Value (LTV) calculations are computed strictly as the sum of settled invoices.
Tenants must adhere to Meta WhatsApp Business Messaging Policies and universal telephony regulations. Recoverly provides automated tools, but tenants are strictly prohibited from utilizing the platform for unsolicited mass spam or deceptive messaging. WhatsApp quiet hours (dayparting) must be respected.
Tenants are responsible for maintaining their own Bring-Your-Own-Key (BYOK) Razorpay accounts in compliance with banking regulations. Recoverly is not liable for customer chargebacks, merchant account disputes, or bank settlement delays occurring through the tenant's individual payment gateway.
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to this agreement shall be subject to the exclusive jurisdiction of the competent courts.